Search found 165 matches

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Search found 165 matches Page 1 of 7
by LINDY Guy
Mon Feb 25, 2019 2:19 pm
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 260
Hi JonO, These generally are just plug and play, and once set up work without issue. However there are always some situation where electronics don't work correctly and we just have to put that down as a compatibility issue. I'm afraid you would need to return the goods to the place of purchase, sorr...
by LINDY Guy
Mon Feb 25, 2019 8:58 am
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 260
Hi JonO,

Not really sure why it is not working in your set-up then, however it may just be some form of incompatibility.

It may be worth returning the extractor to the place of purchase, was it bought direct from Lindy?

Guy
by LINDY Guy
Fri Feb 22, 2019 8:58 am
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 260
Hi JonO,

Is it doing the same on both the 5.1 and 7.1 audio settings if you change the EDID on the new extractor?

If you remove the switch from the set-up and just go from the Xbox direct to the extractor, does that work?

Guy
by LINDY Guy
Wed Feb 20, 2019 9:30 am
Forum: Audio, Video & Home Cinema
Topic: Noise Cancelling Headphone ear pad replacement
Replies: 2
Views: 130
Hi,

Depending on the model of headphones the part number may be printed on the inside of the headband, it'll be a 5 digit code.

Unfortunately however we do not stock different types of ear pads, only the original ones that are supplied (model dependant).

Guy
by LINDY Guy
Tue Feb 19, 2019 1:31 pm
Forum: General LINDY Products & Cables
Topic: BNX-60 Humming Vibrating WITH ANGLE
Replies: 3
Views: 566
Hi Harnett,

It may just be movement with the internal microphones which do the noise cancelling, if that has happened to you then it would be best returning them to the place of purchase for replacement.

Guy
by LINDY Guy
Mon Feb 18, 2019 1:20 pm
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 260
Hi JonO,

Sorry my mistake it's our new version that has EDID options.

These are just pass-through, so may just be limited in that set-up. Did you buy the goods directly from Lindy?

Guy
by LINDY Guy
Mon Feb 18, 2019 10:32 am
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 260
Hi JonO,

Does changing the EDID setting on the extractor change anything? In the user manual there should be a number of EDID settings so you could try passthrough or the preset 5.1 settings.

Guy
by LINDY Guy
Mon Feb 18, 2019 9:31 am
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 260
Hi JonO,

That's a bit unusual, perhaps the Xbox is outputting 5.1 in a format not supported by the switch.

Are there any options in the Xbox settings to change the audio output format?

Guy
by LINDY Guy
Thu Jan 31, 2019 9:14 am
Forum: USB & FireWire Products
Topic: USB2 Extension Cable Male to Female!!
Replies: 1
Views: 387
Hi,

While it may work, we don't normally recommend putting wireless devices on active extension cables. It normally increased the latency too much.

Guy
by LINDY Guy
Wed Jan 30, 2019 9:10 am
Forum: Introduce Yourself
Topic: Lindy AV Grabber black & white!!
Replies: 1
Views: 60
Hi,

If you are getting a black and white image that is normally down to the settings in the capture software you are using.

It is usually the PAL / NTSC setting that causes this.

Guy
by LINDY Guy
Wed Jan 30, 2019 9:06 am
Forum: Introduce Yourself
Topic: HDMI Audio Extractor and ARC!!!
Replies: 1
Views: 44
Hi,

I assume you are looking at Part No. 38068, if so then yes you can connect that to a TV's HDMI ARC port and extract audio to optical to feed a soundbar.

Guy
by LINDY Guy
Mon Jan 21, 2019 9:26 am
Forum: General LINDY Products & Cables
Topic: Different model headphones which look exactly the same?
Replies: 1
Views: 246
It is possible the same shells are used by different manufacturers however the quality of the headphones is down to the components used inside.

We ensure all of our products are built to a high standard.
by LINDY Guy
Wed Dec 19, 2018 1:43 pm
Forum: Power Leads & Adapters
Topic: IPower Switch Classic 8 problem
Replies: 1
Views: 699
Hi,

This isn't something we have really seen before, however it sounds as though perhaps a relay has failed inside the unit.

Please could you email technical@lindy.co.uk with your details or fill in a returns form here:

http://www.lindy.co.uk/return-product-i374

Guy
by LINDY Guy
Thu Dec 06, 2018 9:05 am
Forum: General Chat
Topic: HDMI 4K EXTENDER PREMIUM C6 100m
Replies: 1
Views: 218
Hi,

Please could you confirm the part numbers you have?

Most of our HDBaseT products have Link and Status LEDs to show if they are working.

Guy
by LINDY Guy
Wed Nov 28, 2018 11:23 am
Forum: General LINDY Products & Cables
Topic: BNX60 volume reduction
Replies: 1
Views: 207
Hi cedwardson, Sorry to hear you've had an issue with the headphones, unfortunately if they have suddenly just gone quiet we can only suggest you return them for a replacement. If purchased directly from Lindy you can do that at the below link: http://www.lindy.co.uk/return-product-i374 If purchased...
by LINDY Guy
Fri Nov 16, 2018 12:36 pm
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 1054
Hi,

I'm afraid not. We do not recommend using wireless devices on any of our USB Extenders, Switches, KM or KVM Switches.

Guy
by LINDY Guy
Thu Nov 15, 2018 9:06 am
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 1054
Hi,

The KM Switch should work with most wired keyboards however we have not tested with that Razer model so I'm afraid I cannot guarantee compatibility.

Guy
by LINDY Guy
Mon Nov 12, 2018 9:07 am
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 1054
Hi M8rc28,

I'm afraid we do not recommend using any of our KVM or KM products with wireless mice or keyboards, in our experience it just doesn't work reliably.

Sorry I can't be of more help on this occasion.

Guy
by LINDY Guy
Mon Nov 05, 2018 9:14 am
Forum: General Chat
Topic: Transfering Digital video to laptop without firewire port
Replies: 2
Views: 313
Hi Steve, It's not currently possible to convert Firewire to USB as the technologies are too different. If your laptop does not have Firewire I'm afraid you may need to look at using a different PC which does, or if your laptop has any expansion slots such as PCMCIA / ExpressCard then that may be a ...
by LINDY Guy
Wed Oct 24, 2018 9:04 am
Forum: General LINDY Products & Cables
Topic: BNX-60 Humming Vibrating WITH ANGLE
Replies: 3
Views: 566
Hi Francis,

I'm afraid that is not normal, no. The ANC should not be affected by the orientation of the headphones so we would certainly recommend returning those to the place of purchase for a replacement.

http://www.lindy.co.uk/return-product-i374

Guy
by LINDY Guy
Tue Oct 23, 2018 2:45 pm
Forum: General LINDY Products & Cables
Topic: BNX-60 bluetooth connection propblems
Replies: 4
Views: 168
Hi, Unfortunately if the headphones aren't connecting at all like that then a fault may have developed, there isn't any configuration on these so you would need to look at returning them to the place of purchase for a replacement. If bought directly from Lindy the easiest way is via our online form ...
by LINDY Guy
Mon Oct 22, 2018 10:45 am
Forum: General LINDY Products & Cables
Topic: BNX-60 bluetooth connection propblems
Replies: 4
Views: 168
Hi Phosphoric, A slow flashing green light indicates that the headphones are connected to your device, and are waiting for a signal. If it just does that then it sounds as though the BT Transmitter you're using may not be communicating with the headphones fully. Could you try the headphones direct t...
by LINDY Guy
Mon Oct 15, 2018 9:12 am
Forum: Extending & Distribution
Topic: HDMI Cat 6 Splitter Extender
Replies: 1
Views: 126
Hi AJR,

Please could you confirm the part number of the splitter extender?

What length are your CAT.6 cables, and what setting do you have the receiver dip switches set to?

Guy
by LINDY Guy
Fri Sep 28, 2018 4:05 pm
Forum: USB & FireWire Products
Topic: USB 3.0 Enclosure
Replies: 1
Views: 970
Hi,

This product is simply a converter between SATA Optical drives and USB so shouldn't affect the read/write. Providing you are using a relatively short USB cable (under 3m) then I would perhaps look at whether the issue is software related.

Guy
by LINDY Guy
Fri Sep 28, 2018 3:31 pm
Forum: General LINDY Products & Cables
Topic: BNX 60 Mic sound volume/quality
Replies: 5
Views: 429
Hi, It's an issue we have seen a couple of times to to be honest is quite rare. The microphone should be more than sufficient for calls, although as above it is just a pinhole next to the micro-b charging port so can be blocked if it's got dust/fluff etc inside it. Just to note we have had some user...
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Search found 165 matches Page 1 of 7