Search found 171 matches

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Search found 171 matches Page 1 of 7
by LINDY Guy
Wed Jun 12, 2019 10:33 am
Forum: General Chat
Topic: Lindy USB 2.0 A/V Grabber #42960
Replies: 1
Views: 936
Hi,

The software should be included with the product, this has a single use licence.

I'm afraid we do not recommend any other software.

Guy
by LINDY Guy
Fri May 24, 2019 8:57 am
Forum: General LINDY Products & Cables
Topic: Bnx-60 quiet on Bluetooth only
Replies: 2
Views: 2024
Hi,

I'm afraid we do not offer a repair service for these headphones, it sounds as though perhaps a wire is not connected properly or the volume control has been disturbed.

Sorry we cannot be of more help on this occasion.

Guy
by LINDY Guy
Tue May 07, 2019 3:41 pm
Forum: Power Leads & Adapters
Topic: Ipower Switch Classic 16 http request not working
Replies: 3
Views: 2195
Unfortunately this is the only issue I can see with the script, the scripts are quite only now so I'm afraid we do not have any additional information on this.

Sorry I can't be of more help.

Guy
by LINDY Guy
Tue May 07, 2019 10:17 am
Forum: USB & FireWire Products
Topic: 42631 USB 2.0 Ext Active 20m
Replies: 2
Views: 588
Hi,

Yes that active cable is generally the most cost effective solution for what you wish to do.

Guy
by LINDY Guy
Tue May 07, 2019 9:05 am
Forum: Power Leads & Adapters
Topic: Ipower Switch Classic 16 http request not working
Replies: 3
Views: 2195
Hi,

I've had a look at your code and I think it is because you have not selected a port.

P=A I believe should be P=A1 to select Port 1.

Guy
by LINDY Guy
Tue Apr 23, 2019 9:17 am
Forum: USB & FireWire Products
Topic: USB over IP (42890)
Replies: 6
Views: 2601
I'm afraid we cannot guarantee that any devices other than storage and printers would work as this is the way the product is designed.

Guy
by LINDY Guy
Mon Feb 25, 2019 2:19 pm
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 1063
Hi JonO, These generally are just plug and play, and once set up work without issue. However there are always some situation where electronics don't work correctly and we just have to put that down as a compatibility issue. I'm afraid you would need to return the goods to the place of purchase, sorr...
by LINDY Guy
Mon Feb 25, 2019 8:58 am
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 1063
Hi JonO,

Not really sure why it is not working in your set-up then, however it may just be some form of incompatibility.

It may be worth returning the extractor to the place of purchase, was it bought direct from Lindy?

Guy
by LINDY Guy
Fri Feb 22, 2019 8:58 am
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 1063
Hi JonO,

Is it doing the same on both the 5.1 and 7.1 audio settings if you change the EDID on the new extractor?

If you remove the switch from the set-up and just go from the Xbox direct to the extractor, does that work?

Guy
by LINDY Guy
Wed Feb 20, 2019 9:30 am
Forum: Audio, Video & Home Cinema
Topic: Noise Cancelling Headphone ear pad replacement
Replies: 2
Views: 599
Hi,

Depending on the model of headphones the part number may be printed on the inside of the headband, it'll be a 5 digit code.

Unfortunately however we do not stock different types of ear pads, only the original ones that are supplied (model dependant).

Guy
by LINDY Guy
Tue Feb 19, 2019 1:31 pm
Forum: General LINDY Products & Cables
Topic: BNX-60 Humming Vibrating WITH ANGLE
Replies: 3
Views: 1212
Hi Harnett,

It may just be movement with the internal microphones which do the noise cancelling, if that has happened to you then it would be best returning them to the place of purchase for replacement.

Guy
by LINDY Guy
Mon Feb 18, 2019 1:20 pm
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 1063
Hi JonO,

Sorry my mistake it's our new version that has EDID options.

These are just pass-through, so may just be limited in that set-up. Did you buy the goods directly from Lindy?

Guy
by LINDY Guy
Mon Feb 18, 2019 10:32 am
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 1063
Hi JonO,

Does changing the EDID setting on the extractor change anything? In the user manual there should be a number of EDID settings so you could try passthrough or the preset 5.1 settings.

Guy
by LINDY Guy
Mon Feb 18, 2019 9:31 am
Forum: Audio, Video & Home Cinema
Topic: Issues between XBOX one and audio extractor 38168
Replies: 12
Views: 1063
Hi JonO,

That's a bit unusual, perhaps the Xbox is outputting 5.1 in a format not supported by the switch.

Are there any options in the Xbox settings to change the audio output format?

Guy
by LINDY Guy
Thu Jan 31, 2019 9:14 am
Forum: USB & FireWire Products
Topic: USB2 Extension Cable Male to Female!!
Replies: 2
Views: 2313
Hi,

While it may work, we don't normally recommend putting wireless devices on active extension cables. It normally increased the latency too much.

Guy
by LINDY Guy
Wed Jan 30, 2019 9:10 am
Forum: Introduce Yourself
Topic: Lindy AV Grabber black & white!!
Replies: 1
Views: 520
Hi,

If you are getting a black and white image that is normally down to the settings in the capture software you are using.

It is usually the PAL / NTSC setting that causes this.

Guy
by LINDY Guy
Wed Jan 30, 2019 9:06 am
Forum: Introduce Yourself
Topic: HDMI Audio Extractor and ARC!!!
Replies: 1
Views: 480
Hi,

I assume you are looking at Part No. 38068, if so then yes you can connect that to a TV's HDMI ARC port and extract audio to optical to feed a soundbar.

Guy
by LINDY Guy
Mon Jan 21, 2019 9:26 am
Forum: General LINDY Products & Cables
Topic: Different model headphones which look exactly the same?
Replies: 1
Views: 692
It is possible the same shells are used by different manufacturers however the quality of the headphones is down to the components used inside.

We ensure all of our products are built to a high standard.
by LINDY Guy
Wed Dec 19, 2018 1:43 pm
Forum: Power Leads & Adapters
Topic: IPower Switch Classic 8 problem
Replies: 1
Views: 1310
Hi,

This isn't something we have really seen before, however it sounds as though perhaps a relay has failed inside the unit.

Please could you email technical@lindy.co.uk with your details or fill in a returns form here:

http://www.lindy.co.uk/return-product-i374

Guy
by LINDY Guy
Thu Dec 06, 2018 9:05 am
Forum: General Chat
Topic: HDMI 4K EXTENDER PREMIUM C6 100m
Replies: 1
Views: 728
Hi,

Please could you confirm the part numbers you have?

Most of our HDBaseT products have Link and Status LEDs to show if they are working.

Guy
by LINDY Guy
Wed Nov 28, 2018 11:23 am
Forum: General LINDY Products & Cables
Topic: BNX60 volume reduction
Replies: 1
Views: 637
Hi cedwardson, Sorry to hear you've had an issue with the headphones, unfortunately if they have suddenly just gone quiet we can only suggest you return them for a replacement. If purchased directly from Lindy you can do that at the below link: http://www.lindy.co.uk/return-product-i374 If purchased...
by LINDY Guy
Fri Nov 16, 2018 12:36 pm
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 1632
Hi,

I'm afraid not. We do not recommend using wireless devices on any of our USB Extenders, Switches, KM or KVM Switches.

Guy
by LINDY Guy
Thu Nov 15, 2018 9:06 am
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 1632
Hi,

The KM Switch should work with most wired keyboards however we have not tested with that Razer model so I'm afraid I cannot guarantee compatibility.

Guy
by LINDY Guy
Mon Nov 12, 2018 9:07 am
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 1632
Hi M8rc28,

I'm afraid we do not recommend using any of our KVM or KM products with wireless mice or keyboards, in our experience it just doesn't work reliably.

Sorry I can't be of more help on this occasion.

Guy
by LINDY Guy
Mon Nov 05, 2018 9:14 am
Forum: General Chat
Topic: Transfering Digital video to laptop without firewire port
Replies: 2
Views: 839
Hi Steve, It's not currently possible to convert Firewire to USB as the technologies are too different. If your laptop does not have Firewire I'm afraid you may need to look at using a different PC which does, or if your laptop has any expansion slots such as PCMCIA / ExpressCard then that may be a ...
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Search found 171 matches Page 1 of 7