Search found 129 matches

Search found 129 matches Page 1 of 6
by LINDY Guy
Thu May 03, 2018 12:34 pm
Forum: Audio, Video & Home Cinema
Topic: Problem with a pioneer tv
Replies: 6
Views: 86
I'm afraid that is the only CEC solution we have.

Unfortunately you may need to contact the manufacturers of your devices for further assistance.

Guy
by LINDY Guy
Thu May 03, 2018 9:05 am
Forum: Audio, Video & Home Cinema
Topic: Problem with a pioneer tv
Replies: 6
Views: 86
Hi,

If you're getting a CEC error then we do an adapter that removes CEC connectivity:

https://www.lindy.co.uk/cables-adapters ... male-p7299

Guy
by LINDY Guy
Wed May 02, 2018 4:43 pm
Forum: Audio, Video & Home Cinema
Topic: Problem with a pioneer tv
Replies: 6
Views: 86
Hi, It's difficult to say why it would not display a picture on your TV, does it work if you have just a direct short HDMI cable connected? It may be worth removing the power from everything connected for at least 60 seconds and then re-connect it. Failing that we could only recommend contacting the...
by LINDY Guy
Mon Apr 30, 2018 9:34 am
Forum: General LINDY Products & Cables
Topic: BNX-60 Sound quality and volume
Replies: 1
Views: 94
Hi Jebbotron, It is normal for there to be a difference in audio volume between bluetooth and a wired connection. It's likely the amplifier in your phone is more powerful than the one built into the bluetooth on the headphones which is why the volume is louder. As for the noise cancelling, generally...
by LINDY Guy
Fri Apr 27, 2018 12:12 pm
Forum: Audio, Video & Home Cinema
Topic: WPS Projector Server model 32700
Replies: 4
Views: 84
Hi Howard,

Just to confirm when you connect it to either a TV or a Projector via VGA, are you getting any picture displayed?

Guy
by LINDY Guy
Fri Apr 27, 2018 11:24 am
Forum: Audio, Video & Home Cinema
Topic: WPS Projector Server model 32700
Replies: 4
Views: 84
Hi Howard,

Is the WPS server new or has it just stopped working?

To reset please unplug the power and using something small like a paperclip, press and hold the reset button. While keeping the button pressed, connect the power and wait for 10 seconds.

Guy
by LINDY Guy
Wed Mar 28, 2018 3:28 pm
Forum: Extending & Distribution
Topic: USB 2.0 CAT5 4 Port Extender, 50m (No. 42688)
Replies: 1
Views: 171
Hi Vladimir,

All 8 wires will be required.

Guy
by LINDY Guy
Mon Mar 26, 2018 10:03 am
Forum: General Chat
Topic: LINDY Control App Won't Work on Android
Replies: 1
Views: 268
Hi Vikaskundu,

We've tried the control app with a Pixel 2 on the latest android version today and it appears to be working fine.

You could try clearing the app cache and data, or you may need to reinstall it completely.

Guy
by LINDY Guy
Fri Mar 23, 2018 9:09 am
Forum: General LINDY Products & Cables
Topic: BNX-60 volume
Replies: 2
Views: 183
Hi Ylamela, That is quite unusual and not really something we have seen before with the BNX-60 headphones. I would suggest charging the headphones completely, overnight if possible, to see if that makes any difference. (Please note you must not have the 3.5mm audio connected while charging). Is the ...
by LINDY Guy
Fri Mar 09, 2018 9:12 am
Forum: General Chat
Topic: USB 2.0 Fibre Optic Extender 42702
Replies: 3
Views: 325
Hi, The laser will not be enabled until a cable is attached, this is a safety feature. What sort of fibre optic cable are you using? If you are using a Duplex cable and are only using one of the wires then I would make sure you haven't crossed over to the wrong connector. What USB device do you have...
by LINDY Guy
Thu Mar 08, 2018 9:10 am
Forum: General Chat
Topic: USB 2.0 Fibre Optic Extender 42702
Replies: 3
Views: 325
Hi Apostolos,

The extender is plug and play. Simply connect the transmitter to your PC, and a USB device to the Receiver.

The Transmitter and Receiver should be connected via an OM3 LC Fibre Optic cable, up to 200m in length.

Guy
by LINDY Guy
Fri Mar 02, 2018 8:55 am
Forum: Audio, Video & Home Cinema
Topic: 2 Port 4K HDMI 2.0 UHD Splitter Part No 38220
Replies: 1
Views: 282
Hi Meekey, I've had a look at your Vu+ box and it looks like it supports full 4K, which means the higher colour spaces and HDR. The splitter you have purchased only supports up to 10.2Gbps of bandwidth so you would need one that supports 18Gbps of bandwidth such as this: https://www.lindy.co.uk/audi...
by LINDY Guy
Mon Feb 12, 2018 10:01 am
Forum: General LINDY Products & Cables
Topic: A broken Earbud
Replies: 2
Views: 416
Hi DrGre, You would normally need to return the earphones to the place of purchase as they should cover the full 2 year warranty, however if you're having issues with that please could you email a copy of your proof of purchase to technical@lindy.co.uk and we'll look to see if we can replace them di...
by LINDY Guy
Wed Feb 07, 2018 9:38 am
Forum: Audio, Video & Home Cinema
Topic: HDMI to DisplayPort 38146 EDID problem
Replies: 14
Views: 993
Hi Nick,

We've received the files and will have a look into it today. I'll get back to you via email.

Guy
by LINDY Guy
Tue Feb 06, 2018 4:16 pm
Forum: Audio, Video & Home Cinema
Topic: HDMI to DisplayPort 38146 EDID problem
Replies: 14
Views: 993
Hi Nick, I don't appear to have received any emails with EDID files attached yet unfortunately. In regards to HDCP, when we use a bluray player set to upscale it will output HDCP 2.2 + 1.4 simultaneously when sending to our HDMI 1.4 panel on the HDMI input port and we can achieve 4K 24p despite this...
by LINDY Guy
Tue Feb 06, 2018 9:53 am
Forum: Audio, Video & Home Cinema
Topic: HDMI to DisplayPort 38146 EDID problem
Replies: 14
Views: 993
Hi Nick, I've tried reading your 2 EDID blocks this morning however it doesn't appear to work, are you able to save the EDID direct from the monitor and then through the 38146 as a .bin file please? If so, please could you email these to 'technical@lindy.co.uk' for my attention and I will have a loo...
by LINDY Guy
Fri Feb 02, 2018 4:25 pm
Forum: Audio, Video & Home Cinema
Topic: HDMI to DisplayPort 38146 EDID problem
Replies: 14
Views: 993
Hi Nick, I work in the Technical Support department here at Lindy UK so we are aware of this enquiry, if we require any further information we can talk directly to our suppliers and product managers. I've had one of these out to check today. We have read the EDID of a display connected direct by Dis...
by LINDY Guy
Tue Jan 30, 2018 11:26 am
Forum: Audio, Video & Home Cinema
Topic: HDMI to DisplayPort 38146 EDID problem
Replies: 14
Views: 993
Hi Nick, I've checked one of our blurays to a 4K 30HZ monitor today and confirmed that if I go direct HDMI I can achieve 4K 24Hz without issue, however when I go through the 38146 it drops down to 1080p 60Hz, which is consistent with your testing. I think HDCP is the issue rather than the EDID (the ...
by LINDY Guy
Mon Jan 29, 2018 9:41 am
Forum: Feedback and Suggestions
Topic: Hdcp converter power
Replies: 2
Views: 548
Hi Blakemere, Are you getting any lights on the HDCP converter? It may be worth trying another USB port, for example if your TV has one available or if you have a USB charger you could use? What length of HDMI cables are you using, and what resolution is your TV? Are you trying to converter HDCP 2.2...
by LINDY Guy
Fri Jan 26, 2018 9:45 am
Forum: Audio, Video & Home Cinema
Topic: HDMI to DisplayPort 38146 EDID problem
Replies: 14
Views: 993
Hi Nick, It could be an HDCP issue. Generally for a bluray player to send 4K video it would use HDCP 2.2 however if this version of HDCP is not available it will clock back to the HDMI 1.4 standard and send 1080p video. The adapter supports up to HDCP 1.1, it may be worth checking what version your ...
by LINDY Guy
Fri Jan 26, 2018 9:24 am
Forum: General Chat
Topic: 70m C6 HDBaseT (38139)
Replies: 1
Views: 482
Hi Nigel, The extender supports IR extension for 30-60Khz signals, so it be worth checking that your devices use a frequency within that range first. IR can be very positional so you would need to make sure the IR on your device is aligned with the extenders IR Eye properly or it may not work proper...
by LINDY Guy
Fri Jan 26, 2018 9:17 am
Forum: Feedback and Suggestions
Topic: Lindy Headphones BNX-60 connectivity
Replies: 3
Views: 714
Hi Chancock674, It may be worth unpairing the headphones from your HTC, and then reboot the phone to ensure that it has fully unpaired. If repairing then still does not work I'm afraid you may need to return the headphones to the place of purchase for testing. Let me know if you need instructions on...
by LINDY Guy
Thu Jan 25, 2018 4:45 pm
Forum: Audio, Video & Home Cinema
Topic: HDMI to DisplayPort 38146 EDID problem
Replies: 14
Views: 993
Hi Nick, The EDID should be passthrough on the adapter although some properties may slightly change as the adapter needs to inform the source device that it is only capable of converting resolutions up to 3840x2160 30Hz 8bpc. If you could let me know what source device and display you are using I ca...
by LINDY Guy
Fri Jan 19, 2018 9:15 am
Forum: General Chat
Topic: HDMI ARC DD+ extraction to HDMI nonARC audio output
Replies: 1
Views: 490
Hi, While you could use our 38168 to extract up to 7.1 DD+ audio through ARC to be converter into optical, I'm afraid connecting a second unit is not something we have tested. In theory it may work however it's not something we would normally recommend, these units rely on reading the TVs EDID to kn...
by LINDY Guy
Fri Jan 12, 2018 12:15 pm
Forum: General LINDY Products & Cables
Topic: BNX-60 issues
Replies: 3
Views: 588
Hi nmarchini, I am only trying to suggest that it could be an incompatibility between the two devices, however we have tested these with an iPhone 5 here without issue. Unfortunately we do not have a list of compatible devices because there are simply too many on the market to test with, however in ...
Search found 129 matches Page 1 of 6