Search found 153 matches

  • 1
  • 2
  • 3
  • 4
  • 5
  • 7
Search found 153 matches Page 1 of 7
by LINDY Guy
Wed Dec 19, 2018 1:43 pm
Forum: Power Leads & Adapters
Topic: IPower Switch Classic 8 problem
Replies: 1
Views: 234
Hi,

This isn't something we have really seen before, however it sounds as though perhaps a relay has failed inside the unit.

Please could you email technical@lindy.co.uk with your details or fill in a returns form here:

http://www.lindy.co.uk/return-product-i374

Guy
by LINDY Guy
Thu Dec 06, 2018 9:05 am
Forum: General Chat
Topic: HDMI 4K EXTENDER PREMIUM C6 100m
Replies: 1
Views: 114
Hi,

Please could you confirm the part numbers you have?

Most of our HDBaseT products have Link and Status LEDs to show if they are working.

Guy
by LINDY Guy
Wed Nov 28, 2018 11:23 am
Forum: General LINDY Products & Cables
Topic: BNX60 volume reduction
Replies: 1
Views: 164
Hi cedwardson, Sorry to hear you've had an issue with the headphones, unfortunately if they have suddenly just gone quiet we can only suggest you return them for a replacement. If purchased directly from Lindy you can do that at the below link: http://www.lindy.co.uk/return-product-i374 If purchased...
by LINDY Guy
Fri Nov 16, 2018 12:36 pm
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 561
Hi,

I'm afraid not. We do not recommend using wireless devices on any of our USB Extenders, Switches, KM or KVM Switches.

Guy
by LINDY Guy
Thu Nov 15, 2018 9:06 am
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 561
Hi,

The KM Switch should work with most wired keyboards however we have not tested with that Razer model so I'm afraid I cannot guarantee compatibility.

Guy
by LINDY Guy
Mon Nov 12, 2018 9:07 am
Forum: KVM Switches & Extenders
Topic: 2 Port USB KM Switch wireless keyboard not working
Replies: 5
Views: 561
Hi M8rc28,

I'm afraid we do not recommend using any of our KVM or KM products with wireless mice or keyboards, in our experience it just doesn't work reliably.

Sorry I can't be of more help on this occasion.

Guy
by LINDY Guy
Mon Nov 05, 2018 9:14 am
Forum: General Chat
Topic: Transfering Digital video to laptop without firewire port
Replies: 2
Views: 227
Hi Steve, It's not currently possible to convert Firewire to USB as the technologies are too different. If your laptop does not have Firewire I'm afraid you may need to look at using a different PC which does, or if your laptop has any expansion slots such as PCMCIA / ExpressCard then that may be a ...
by LINDY Guy
Wed Oct 24, 2018 9:04 am
Forum: General LINDY Products & Cables
Topic: BNX-60 Humming Vibrating WITH ANGLE
Replies: 1
Views: 299
Hi Francis,

I'm afraid that is not normal, no. The ANC should not be affected by the orientation of the headphones so we would certainly recommend returning those to the place of purchase for a replacement.

http://www.lindy.co.uk/return-product-i374

Guy
by LINDY Guy
Tue Oct 23, 2018 2:45 pm
Forum: General LINDY Products & Cables
Topic: BNX-60 bluetooth connection propblems
Replies: 4
Views: 115
Hi, Unfortunately if the headphones aren't connecting at all like that then a fault may have developed, there isn't any configuration on these so you would need to look at returning them to the place of purchase for a replacement. If bought directly from Lindy the easiest way is via our online form ...
by LINDY Guy
Mon Oct 22, 2018 10:45 am
Forum: General LINDY Products & Cables
Topic: BNX-60 bluetooth connection propblems
Replies: 4
Views: 115
Hi Phosphoric, A slow flashing green light indicates that the headphones are connected to your device, and are waiting for a signal. If it just does that then it sounds as though the BT Transmitter you're using may not be communicating with the headphones fully. Could you try the headphones direct t...
by LINDY Guy
Mon Oct 15, 2018 9:12 am
Forum: Extending & Distribution
Topic: HDMI Cat 6 Splitter Extender
Replies: 1
Views: 94
Hi AJR,

Please could you confirm the part number of the splitter extender?

What length are your CAT.6 cables, and what setting do you have the receiver dip switches set to?

Guy
by LINDY Guy
Fri Sep 28, 2018 4:05 pm
Forum: USB & FireWire Products
Topic: USB 3.0 Enclosure
Replies: 1
Views: 868
Hi,

This product is simply a converter between SATA Optical drives and USB so shouldn't affect the read/write. Providing you are using a relatively short USB cable (under 3m) then I would perhaps look at whether the issue is software related.

Guy
by LINDY Guy
Fri Sep 28, 2018 3:31 pm
Forum: General LINDY Products & Cables
Topic: BNX 60 Mic sound volume/quality
Replies: 5
Views: 375
Hi, It's an issue we have seen a couple of times to to be honest is quite rare. The microphone should be more than sufficient for calls, although as above it is just a pinhole next to the micro-b charging port so can be blocked if it's got dust/fluff etc inside it. Just to note we have had some user...
by LINDY Guy
Wed Sep 26, 2018 10:23 am
Forum: Power Leads & Adapters
Topic: Power 32657 Cannot connect since enabling SSL
Replies: 3
Views: 711
Hi,

We are looking to replace the unit in the future with one that supports the new SSL versions, however I will pass your feedback onto our Product Management team.

I believe firefox has an option in the settings to disable SSL 3.0 so this may be worth trying.

Guy
by LINDY Guy
Wed Sep 26, 2018 8:59 am
Forum: Power Leads & Adapters
Topic: Power 32657 Cannot connect since enabling SSL
Replies: 3
Views: 711
Hi, All modern browsers will be using SSL 3.0 or higher, which is not supported by the PDU. The unit only supports up to SSL WINXP IE6, so you may need to use an older browser in order to connect and then disable SSL in the web gui. We have had other customers suggest that the older Firefox browsers...
by LINDY Guy
Tue Sep 25, 2018 4:26 pm
Forum: General LINDY Products & Cables
Topic: BNX 60 Mic sound volume/quality
Replies: 5
Views: 375
Thanks for confirming.

Providing there is nothing blocking the microphone pinhole to cause that, then I'm afraid you may need to return the headphones to the place of purchase for replacement.

Guy
by LINDY Guy
Tue Sep 25, 2018 9:05 am
Forum: General LINDY Products & Cables
Topic: BNX 60 Mic sound volume/quality
Replies: 5
Views: 375
Hi,

When you use your Pixel phone with a call app, for example Whatsapp or Skype, is the volume still too low?

Guy
by LINDY Guy
Mon Sep 24, 2018 9:50 am
Forum: KVM Switches & Extenders
Topic: KVM Switch model 42340 - no display
Replies: 2
Views: 489
Hi Neil,

It sounds as though your laptops are detecting the KVM as a secondary display however no video is actually getting to the monitor.

Would it be possible to try either a different monitor or TV, and also may be worth trying a different HDMI cable in case that is the issue?

Guy
by LINDY Guy
Thu Sep 13, 2018 11:06 am
Forum: USB & FireWire Products
Topic: USB- RS232 converter datasheet
Replies: 1
Views: 200
Hi Cameron,

Unfortunately our datasheets are an internal only document however we're happy to answer any questions you may have.

We don't have a "pinout" as such for this adapter as it uses a PL2303 chipset for the conversion.

Guy
by LINDY Guy
Thu Jul 19, 2018 9:19 am
Forum: Introduce Yourself
Topic: I have a Lindy firewire card, PCI 1394A, which I want to install In my new HP PC, running Windows 10, is there a Driv
Replies: 3
Views: 326
Hi, That card should work in Windows 10, if you go into device manager can you see it listed? If you right click and try to automatically update driver does it not install? If not you may need to download the Legacy firewire drivers directly from Microsoft here: https://support.microsoft.com/en-us/h...
by LINDY Guy
Wed Jul 18, 2018 9:14 am
Forum: Introduce Yourself
Topic: I have a Lindy firewire card, PCI 1394A, which I want to install In my new HP PC, running Windows 10, is there a Driv
Replies: 3
Views: 326
Hi Gnasherdog, Most of our cards should get their drivers from Windows Update when using Windows 10, however if you can let me know the 5-digit part code of the card I'll check what drivers we have available. The part number is normally on a sticker on either the card itself, or on the back plate of...
by LINDY Guy
Mon Jul 16, 2018 4:06 pm
Forum: General LINDY Products & Cables
Topic: Humming and vibrating BNX-60
Replies: 3
Views: 506
Hi Nigel,

Unfortunately most companies won't be able to issue an RMA to return goods without proof of purchase (invoice or order).

Sorry I can't be of more help on this occasion.

Guy
by LINDY Guy
Mon Jul 16, 2018 2:55 pm
Forum: General LINDY Products & Cables
Topic: Humming and vibrating BNX-60
Replies: 3
Views: 506
Hi Nigelcotton,

The headphones are covered by a two year warranty however you would need invoice / order details in order to return them to the place of purchase. I can only suggest contacting the person who gave them as a gift however they may need to arrange the return for you.

Guy
by LINDY Guy
Fri Jul 13, 2018 9:10 am
Forum: Networking Products
Topic: lindy control app not responding on my pixel 1
Replies: 2
Views: 763
Hi jerryfernandes,

Is the app that stopped working from a different Lindy product? If so can you advise the part number please.

Guy
by LINDY Guy
Thu Jul 12, 2018 9:22 am
Forum: General Chat
Topic: lindy control app crashing on my iphone X
Replies: 4
Views: 471
Hi Jeniferpandey,

Please could you let me know which product the control app is for?

Was it working fine before you updated your iPhone?

Guy
  • 1
  • 2
  • 3
  • 4
  • 5
  • 7
Search found 153 matches Page 1 of 7