Search found 17 matches

Search found 17 matches Page 1 of 1
by LINDY Adam
Mon Aug 20, 2018 10:54 am
Forum: KVM Switches & Extenders
Topic: 4 Port KVM Switch PRO USB, DisplayPort & Audio (2015 model)
Replies: 4
Views: 308
Hi Steviewest,

I'm afraid that it does sound like the unit is faulty. Unfortunately the unit is out of warranty and wouldn't be able to replace it.

Apologies I wasn't able to help fix the issues on this occasion.

Regards Adam
by LINDY Adam
Thu Aug 16, 2018 2:00 pm
Forum: KVM Switches & Extenders
Topic: 4 Port KVM Switch PRO USB, DisplayPort & Audio (2015 model)
Replies: 4
Views: 308
HI Steviewest,

Have you changed anything in your set-up? Length of cable?

Would it be possible to power everything down. Once everything is powered down can you turn everything back on starting with the monitor, KVM then the Mac mini servers?

Regards Adam
by LINDY Adam
Wed Aug 01, 2018 9:09 am
Forum: General Chat
Topic: lindy control app crashing on my iphone X
Replies: 3
Views: 217
Hi PedroG

Please can you let me know the products part number you have?

Adam
by LINDY Adam
Mon Jun 04, 2018 9:04 am
Forum: Audio, Video & Home Cinema
Topic: HDMI & IR Cat 6 Extender
Replies: 1
Views: 239
Hi Ryannicholls,

Please can you let me know the resolution you are using?
You are able to change the dip switches while the unit is powered on,

Regards
Adam
by LINDY Adam
Mon May 14, 2018 9:06 am
Forum: Audio, Video & Home Cinema
Topic: 2 Port HDMI 2.0 18G Splitter No. 38240
Replies: 4
Views: 234
Hi David,

Unfortunately our splitters don't support ARC. Can you clarify what you mean by the screen goes off when it lowers?

Regards Adam
by LINDY Adam
Fri Apr 13, 2018 2:41 pm
Forum: Audio, Video & Home Cinema
Topic: 2 Port HDMI 2.0 18G Splitter No. 38240
Replies: 4
Views: 234
Hi David,

In theory this should work fine.

Regards Adam
by LINDY Adam
Thu Jan 18, 2018 9:25 am
Forum: General Chat
Topic: Bluetooth connectivity issues with bnx 60s.
Replies: 1
Views: 542
Hi Chris,

Do you know if the headphones are paired with another device? The headphones can only be paired with one device.

Regards Adam
by LINDY Adam
Tue Jan 02, 2018 9:08 am
Forum: Audio, Video & Home Cinema
Topic: 4K HDMI Splitter
Replies: 2
Views: 466
Hi Sharpey76,

I'm afraid this splitter only allows 4k or 1080P. Unfortunately you are unable to do two different resolutions at the same time.

Regards Adam
by LINDY Adam
Wed Nov 22, 2017 12:45 pm
Forum: General Chat
Topic: Lindy 18G two port splitter
Replies: 6
Views: 862
Hi Mike,

The part number 38057 does not support HDR formats as the unit is only HDMI 1.4a.
We do have an 18G splitter Part Number 38240

Adam
by LINDY Adam
Wed Nov 22, 2017 11:15 am
Forum: General Chat
Topic: Lindy 18G two port splitter
Replies: 6
Views: 862
Hi Mike,

If you are plugged directly into the screen are you able to get the refresh rates?

When plugged into our 18G splitter is the EDID set correctly? Please see page 4 of the manual for EDID settings.

https://www.lindy.co.uk/downloads/14837 ... 40-2V1.pdf

Adam
by LINDY Adam
Tue Oct 24, 2017 2:19 pm
Forum: General Chat
Topic: HDMI not working
Replies: 5
Views: 684
Unfortunately it does seem that the unit might have developed a fault. I would advise returning the unit to us for testing.

Regards Adam
by LINDY Adam
Tue Oct 24, 2017 12:47 pm
Forum: General Chat
Topic: HDMI not working
Replies: 5
Views: 684
Hi Joao,

This could be an incompatibility within your set-up or a potential fault with the unit.

I would recommend returning the unit back to us to check.

Please see our returns form here: https://www.lindy.co.uk/returns-i36

Regards Adam
by LINDY Adam
Tue Oct 24, 2017 12:23 pm
Forum: General Chat
Topic: HDMI not working
Replies: 5
Views: 684
Hi Joao,

This sounds like it could be a handshaking problem. Could you try and cycle through the ports?

Regards Adam.
by LINDY Adam
Wed Sep 27, 2017 10:06 am
Forum: USB & FireWire Products
Topic: USB 3.0 switch 43141 and Dell monitor with usb 3 hub
Replies: 1
Views: 388
Hello Xylophone,

While we have tested these switches on Hubs and found to be working. This could be an Incompatibility unfortunately.

Adam
by LINDY Adam
Tue Jun 06, 2017 2:14 pm
Forum: General Chat
Topic: KVM switches
Replies: 2
Views: 995
Hi Markm,

This is not something i have seen before and i'm afraid we don't stock anything like this.

Adam
by LINDY Adam
Fri May 19, 2017 11:07 am
Forum: KVM Switches & Extenders
Topic: KVM Extender 38082
Replies: 4
Views: 1049
Hi, We have installed this software in windows 7 compatibility mode. However when asked to reboot your computer say no. The final part of the software will be installed and the device should work fine. If you need further instructions then you can contact us at technical at Technical@lindy.co.uk Adam
by LINDY Adam
Thu May 18, 2017 2:35 pm
Forum: KVM Switches & Extenders
Topic: KVM Extender 38082
Replies: 4
Views: 1049
Hi DasBoot,

Please could you try the latest windows 10 drivers from the link below?

http://www.displaylink.com/downloads

Adam
Search found 17 matches Page 1 of 1