Search found 26 matches

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Search found 26 matches Page 1 of 2
by LINDY Adam
Thu Mar 07, 2019 9:38 am
Forum: Networking Products
Topic: 4 Port USB IP Server Problems
Replies: 1
Views: 86
Dear Bradley Barraza,

Please can you give me the part number and what is the problem you are having with our unit?

Regards Adam
by LINDY Adam
Mon Mar 04, 2019 11:21 am
Forum: Extending & Distribution
Topic: Switch 38244 and Repeater 38211
Replies: 8
Views: 149
Hi Martin,

Yes, that was the set-up I tested.

Regards Adam
by LINDY Adam
Mon Mar 04, 2019 11:10 am
Forum: Extending & Distribution
Topic: Switch 38244 and Repeater 38211
Replies: 8
Views: 149
Hi Martin,

I have tried the set-up and I'm afraid the repeater didn't work in our testing. Normally repeaters are used with long lengths, however I did try the set-up with our 5m Cromo HDMI cable which worked fine.

Regards Adam
by LINDY Adam
Mon Mar 04, 2019 9:21 am
Forum: Extending & Distribution
Topic: Switch 38244 and Repeater 38211
Replies: 8
Views: 149
Hi Martin,

While we can try the following parts together and confirm compatibility. The repeater is designed to be used with our HDMI Gold Line cables. Alternatively You could try using a High Quality HDMI cable like our part 37874.

Regards Adam
by LINDY Adam
Fri Mar 01, 2019 4:49 pm
Forum: Extending & Distribution
Topic: Switch 38244 and Repeater 38211
Replies: 8
Views: 149
Hi Martico,

What is the total distance you need to go? A passive cable may work at short distances, however we will need to test the parts to confirm they are compatible.

Regards Adam
by LINDY Adam
Mon Feb 11, 2019 9:31 am
Forum: Audio, Video & Home Cinema
Topic: 2 Port HDMI Splitter 38240 with xbox (screen goes black)
Replies: 5
Views: 144
Hi Mehdi, I have had a customer using the splitter with a PS4. Using wireless/blue-tooth devices should have any affect on the these units and is hard to say what the cause of the dropping out could be as its something we haven't seen before. If you have tried two of these units and both are acting ...
by LINDY Adam
Thu Jan 31, 2019 9:20 am
Forum: Audio, Video & Home Cinema
Topic: Home Entertainment Solution Needed!
Replies: 1
Views: 39
Hi Mushkan,

I'm afraid we don't have anything else we can offer. The closest product we have would be the brush plate unfortunately.

Regards
Adam
by LINDY Adam
Wed Jan 16, 2019 10:52 am
Forum: Audio, Video & Home Cinema
Topic: 2 Port HDMI Splitter 38240 with xbox (screen goes black)
Replies: 5
Views: 144
Hi Mehdi,

As you are using 4K resolutions we would recommend cables that are rated at high speed.

Are you able to try the EDID dip switch 0000? This should copy the EDID from output 1 rather than use a preset EDID on the unit.

Regards Adam
by LINDY Adam
Wed Jan 16, 2019 9:40 am
Forum: Audio, Video & Home Cinema
Topic: 2 Port HDMI Splitter 38240 with xbox (screen goes black)
Replies: 5
Views: 144
Hi Mehdi,

Please can you let me know the cable lengths you are using on the input and output of the splitters?

Regards Adam
by LINDY Adam
Mon Aug 20, 2018 10:54 am
Forum: KVM Switches & Extenders
Topic: 4 Port KVM Switch PRO USB, DisplayPort & Audio (2015 model)
Replies: 4
Views: 434
Hi Steviewest,

I'm afraid that it does sound like the unit is faulty. Unfortunately the unit is out of warranty and wouldn't be able to replace it.

Apologies I wasn't able to help fix the issues on this occasion.

Regards Adam
by LINDY Adam
Thu Aug 16, 2018 2:00 pm
Forum: KVM Switches & Extenders
Topic: 4 Port KVM Switch PRO USB, DisplayPort & Audio (2015 model)
Replies: 4
Views: 434
HI Steviewest,

Have you changed anything in your set-up? Length of cable?

Would it be possible to power everything down. Once everything is powered down can you turn everything back on starting with the monitor, KVM then the Mac mini servers?

Regards Adam
by LINDY Adam
Wed Aug 01, 2018 9:09 am
Forum: General Chat
Topic: lindy control app crashing on my iphone X
Replies: 4
Views: 570
Hi PedroG

Please can you let me know the products part number you have?

Adam
by LINDY Adam
Mon Jun 04, 2018 9:04 am
Forum: Audio, Video & Home Cinema
Topic: HDMI & IR Cat 6 Extender
Replies: 1
Views: 415
Hi Ryannicholls,

Please can you let me know the resolution you are using?
You are able to change the dip switches while the unit is powered on,

Regards
Adam
by LINDY Adam
Mon May 14, 2018 9:06 am
Forum: Audio, Video & Home Cinema
Topic: 2 Port HDMI 2.0 18G Splitter No. 38240
Replies: 4
Views: 371
Hi David,

Unfortunately our splitters don't support ARC. Can you clarify what you mean by the screen goes off when it lowers?

Regards Adam
by LINDY Adam
Fri Apr 13, 2018 2:41 pm
Forum: Audio, Video & Home Cinema
Topic: 2 Port HDMI 2.0 18G Splitter No. 38240
Replies: 4
Views: 371
Hi David,

In theory this should work fine.

Regards Adam
by LINDY Adam
Thu Jan 18, 2018 9:25 am
Forum: General Chat
Topic: Bluetooth connectivity issues with bnx 60s.
Replies: 2
Views: 785
Hi Chris,

Do you know if the headphones are paired with another device? The headphones can only be paired with one device.

Regards Adam
by LINDY Adam
Tue Jan 02, 2018 9:08 am
Forum: Audio, Video & Home Cinema
Topic: 4K HDMI Splitter
Replies: 2
Views: 574
Hi Sharpey76,

I'm afraid this splitter only allows 4k or 1080P. Unfortunately you are unable to do two different resolutions at the same time.

Regards Adam
by LINDY Adam
Wed Nov 22, 2017 12:45 pm
Forum: General Chat
Topic: Lindy 18G two port splitter
Replies: 7
Views: 1213
Hi Mike,

The part number 38057 does not support HDR formats as the unit is only HDMI 1.4a.
We do have an 18G splitter Part Number 38240

Adam
by LINDY Adam
Wed Nov 22, 2017 11:15 am
Forum: General Chat
Topic: Lindy 18G two port splitter
Replies: 7
Views: 1213
Hi Mike,

If you are plugged directly into the screen are you able to get the refresh rates?

When plugged into our 18G splitter is the EDID set correctly? Please see page 4 of the manual for EDID settings.

https://www.lindy.co.uk/downloads/14837 ... 40-2V1.pdf

Adam
by LINDY Adam
Tue Oct 24, 2017 2:19 pm
Forum: General Chat
Topic: HDMI not working
Replies: 5
Views: 942
Unfortunately it does seem that the unit might have developed a fault. I would advise returning the unit to us for testing.

Regards Adam
by LINDY Adam
Tue Oct 24, 2017 12:47 pm
Forum: General Chat
Topic: HDMI not working
Replies: 5
Views: 942
Hi Joao,

This could be an incompatibility within your set-up or a potential fault with the unit.

I would recommend returning the unit back to us to check.

Please see our returns form here: https://www.lindy.co.uk/returns-i36

Regards Adam
by LINDY Adam
Tue Oct 24, 2017 12:23 pm
Forum: General Chat
Topic: HDMI not working
Replies: 5
Views: 942
Hi Joao,

This sounds like it could be a handshaking problem. Could you try and cycle through the ports?

Regards Adam.
by LINDY Adam
Wed Sep 27, 2017 10:06 am
Forum: USB & FireWire Products
Topic: USB 3.0 switch 43141 and Dell monitor with usb 3 hub
Replies: 1
Views: 482
Hello Xylophone,

While we have tested these switches on Hubs and found to be working. This could be an Incompatibility unfortunately.

Adam
by LINDY Adam
Tue Jun 06, 2017 2:14 pm
Forum: General Chat
Topic: KVM switches
Replies: 2
Views: 1191
Hi Markm,

This is not something i have seen before and i'm afraid we don't stock anything like this.

Adam
by LINDY Adam
Fri May 19, 2017 11:07 am
Forum: KVM Switches & Extenders
Topic: KVM Extender 38082
Replies: 4
Views: 1167
Hi, We have installed this software in windows 7 compatibility mode. However when asked to reboot your computer say no. The final part of the software will be installed and the device should work fine. If you need further instructions then you can contact us at technical at Technical@lindy.co.uk Adam
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Search found 26 matches Page 1 of 2