LINDY Technical Support Forum

tailskidder · by **tailskidder** » Thu Oct 20, 2011 12:50 pm Reply with quote

Hi

I have a Dell Vostro 3550 i5 Windows 7 64 bit and needed firewire IEEE 1394a connectivity. I have purchased a 2-Port Firewire Expresscard 51500. However it isn't recognised by this laptop. It doesn't show up in the device manager - although it does show up on an older laptop with Window XP 32 bit. I have used two different express cards and they are recognised immediatley - do you have issues with windows 7 64 with this card>

tailskidder · by **tailskidder** » Fri Oct 21, 2011 2:09 pm Reply with quote

I had Dell remotely looking over my Pc for the last 3 hours and they cannot find anything wrong, they suggest that it isn't the first time that a Lindy Express card haven't worked.

Lindy - do you have issues with this expresscard before, I am sorry no one from Lindy has responed.

I am off to PC World to see if other Win 7 recognise it

by **LINDY Shippers** » Fri Oct 21, 2011 2:27 pm Reply with quote

Hello,

We've not had any reported problems with this card on windows 7 64bit, we have tested this and it worked fine on a Dell running that operating system.

It could be that you have a faulty card?

tailskidder · by **tailskidder** » Fri Oct 21, 2011 11:14 pm Reply with quote

It didn't even register on 7 but did on XP 32 bit. In windows 7 the tree within the device manager refreshed when the cars was inserted but was not displayed. so i guess it might be faulty. What is the best/quickest way to have this returned?

by **LINDY Shippers** » Tue Oct 25, 2011 9:03 am Reply with quote

Please fill in a returns form here if bought direct - http://www.lindy.co.uk/shop/returnsMerchandise.do

LINDY Technical Support Forum

Firewire Express Card & Windows 7 Pro

Firewire Express Card & Windows 7 Pro