LINDY Technical Support Forum

[goblush]

I recently installed a Barracuda 3TB into my 42842 drive housing. After applying the latest Firmware update to the 42842, the full 3TB are visible and usable by my Macbook Pro (Early 2011). This, however, is only when using the much slower USB 2.0. Firewire access is spotty. Sometimes it works, others not. And if it DOES work, it is ONLY after I have connected with USB, and then disconnected USB. I also tried the Firmware patch that is supposed to correct Mac Firewire problems, but this limited the space that my Mac could see to 801GB, of the 3TB.

Can anyone help? Is there a NEW firmware patch coming out that addresses BOTH Firewire AND > 2TB drive sizes?

[LINDY John]

I will contact the suppliers and ask if any updates are available.

[goblush]

John, any more info?

[LINDY Shippers]

Hi

We are unable to replicate the issue. The factory released the Firmware update to address similar issues which have now been resolved.

At this moment the only option we would have is to take the unit back for testing to make sure its not a fault. If not faulty we could look at putting this down as an incompatibility.

Best Regards
Chris

[goblush]

Chris,

Which firmware update are you referring to?

Thanks,

Gary

[LINDY Shippers]

The one posted on our website here - http://www.lindy.co.uk/shop/showProduct ... rce=search

[goblush]

Firmware 2.1 OR the one listed to fix Firewire problems on Mac OS?

[LINDY Shippers]

Firmware 2.1 has the Mac Fix already installed which was included in 2.0

[goblush]

Not good, as that is the one I already installed. I am not very keen on having to send it back as it is sort of working under USB 2.0 for my backups.

[daniel210]

Update: I sent four drives back to LaCie for "repair". I have finally tested the drives that were then sent back to me. * * They all cause the same lockup problem. * * I eventually ended up speaking with a LaCie rep named "Gary". we are providing.He explained that the newest (version 3) 3TB d2 Quadra drives are well known to cause some iMacs to lock up, apparently due to "chip set incompatibilities". He explained that "some Macs have the problem; and some don't". He gave me the impression that he believes that Macs are assembled with various different external drive interface chip sets. Just clcik here and get paid fromIf you're lucky, you get a chip set that won't cause this lockup problem. But, if you're like me, you could get two iMacs in a row that both have the chip sets that cause the lockup. There is no fix. LaCie is now sending me four prior version d2 Quadra drives. These are the v2.1 drives that have Firewire 400, Firewire 800, USB 2.0 and eSATA. (They lack the USB 3.0 ports that the current version, v3, has, but they have Firewire 400 ports.). We'll see how that works out. This also means that if I accept these drives, that they won't have an 800 mbps or better interface with any future Mac that lacks a Firewire port... which is where they seem to be heading.