LINDY Technical Support Forum

[colin-smith]

Hi,

I have Windows XP and Windows 7 on the same network.

The target USB device is a scanner: Canon CanoScan LiDE 700F.

Under XP there is no problem.

From Windows 7 (having tried every driver/compatibility combination) I get various results:
BSOD, 'Operation Did Not Succeed' etc.

I can access the Web Server and perform operations e.g.. Restart, Password Change etc.

Any help would be greatly appreciated.

Colin.

[LINDY Shippers]

Hi Colin,

Have you tried latest software from our website?

Chris

[colin-smith]

Hi,

Yes, I've tried ALL the software from the website and I've also tried installing each under 'compatibility mode' for XP.

Any suggestions of what else I can try are welcome.

I have also tried running on a 'fresh' Windows 7 system, but again, when trying to connect, I get failures and often the BSOD.

Thanks.

Colin

[LINDY Shippers]

I've never seen this happen on windows 7 and we have tried quite a few machines with different hardware.

Is it only when connecting to the scanner, as it sounds like it could be incompatible.

Chris

[colin-smith]

Hi,

I've also tried a Freecom HDD Drive (fine under XP) which was also unsuccessful.

In this case, not only will a connection attempt fail, but (after said failure) the device & server both disappear from the application and only appear after the USB Server is re-booted.

I'm running 32-bit software on a 32-bit machine.

Searching on Google, it appears many people have success with XP but failure on Windows 7.

Colin

[colin-smith]

After applying several Microsoft Updates issued for Windows 7, the problem has disappeared.

When Windows 7 was first installed, there was no problem.

Several Microsoft Updates later, IP Server wouldn't work; hence my original post.

As said above, several more updates later, everything works fine again.

Colin

[LINDY Shippers]

Hi Colin,

Thanks for the feedback, Sorry for the lack of response to the above post.

Chris