USB over IP (42890) & USB Scanner

USB 2.0 - USB 3.0 - FireWire - Hubs - Cables - Adapters
2 posts Page 1 of 1
LSSSupport
New member
Posts: 1
Joined: Wed Mar 05, 2014 12:03 pm
by LSSSupport » Wed Mar 05, 2014 12:10 pm
Any special installation instructions for a Win7 Pro x64 SP1 machine connecting to a Canon DR-3010C USB scanner. The Win7 machine is a VMware virtual machine. I can see the device fine, but it won't scan. I've tried from a physical Win 7 PC too. Same issue. Connecting the scanner directly is fine.
Any thoughts?
Thanks, GR

 

LINDY John
LINDY Staff
Posts: 185
Joined: Mon Oct 03, 2011 9:46 am
by LINDY John » Wed Mar 05, 2014 2:16 pm
Hi, sorry but we don't support or advise the use of any of our products on the VMWare machines, the fact that it does not work when connected to a physical machine could mean there is an incompatibility with your scanner. Do you have another device such as a printer you could try to confirm this?
2 posts Page 1 of 1