Wireless Micro Keyboard & Mouse.

USB 2.0 - USB 3.0 - FireWire - Hubs - Cables - Adapters
5 posts Page 1 of 1
coachcarlos
New member
Posts: 2
Joined: Mon Oct 27, 2014 4:26 pm
by coachcarlos » Mon Oct 27, 2014 4:33 pm
I recently purchased the

Wireless Micro Keyboard & Mouse. Product number 21840

I can not get either my PC or Laptop to recognise the USB dongle.

It comes up with unrecognised USB device.

Any ideas?

 

LINDY Shippers
LINDY Staff
Posts: 655
Joined: Wed Mar 17, 2010 1:32 pm
 
by LINDY Shippers » Mon Oct 27, 2014 4:42 pm
Normally that error only happens when the dongle is faulty.

Is this plugged in direct? If so I'd recommend a return for this.

Chris

 

coachcarlos
New member
Posts: 2
Joined: Mon Oct 27, 2014 4:26 pm
by coachcarlos » Mon Oct 27, 2014 4:46 pm
hi Chris,
Yes it is plugged in directly did try a extention lead first, but then direct.

so I assume it is a faulty dongle.

what is the returns procedure?

Also return just the dongle or the whole unit?

Yours Carl

 

LINDY Shippers
LINDY Staff
Posts: 655
Joined: Wed Mar 17, 2010 1:32 pm
 
by LINDY Shippers » Mon Oct 27, 2014 4:48 pm
Please use the following online form - http://www.lindy.co.uk/return-product-i374

The whole unit would be good so we can test it complete.

Chris

Re:

Etahu333
New member
Posts: 8
Joined: Wed Feb 24, 2016 10:25 am
 
by Etahu333 » Wed Apr 06, 2016 10:46 am
Please use the following online form - http://www.lindy.co.uk/return-product-i374

The whole unit would be good so we can test it complete.

Chris
5 posts Page 1 of 1