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USB 3.0 to VGA Adapter (43172) will not work in win8.1

Posted: Thu Jun 11, 2015 3:11 am
by scotch
I have installed the driver for this adaptor (Part No. 43172) (driver found here: http://www.lindy.com.au/usb-3-0-to-vga-adapter) but it will not function in win8.1. We have about 40 of these in my organisation. How can I get these to work?

Re: USB 3.0 to VGA Adapter (43172) will not work in win8.1

Posted: Thu Jun 11, 2015 8:57 am
by LINDY Shippers
Hi,

Is this since upgrading from windows 8 to 8.1, or has it never worked on this machines?

Chris

Re: USB 3.0 to VGA Adapter (43172) will not work in win8.1

Posted: Thu Jun 11, 2015 11:15 pm
by scotch
This is a brand new machine which has never had this adapter plugged in. I installed the driver then restarted and then plugged in the adapter. It will not output any video at all.

Re: USB 3.0 to VGA Adapter (43172) will not work in win8.1

Posted: Fri Jun 12, 2015 1:32 am
by scotch
Out of desperation I tried another adapter in the same computer and it worked. Looks like it was a faulty unit.

Re: USB 3.0 to VGA Adapter (43172) will not work in win8.1

Posted: Fri Jun 12, 2015 8:52 am
by LINDY Shippers
No problem, it sounds conclusive. I'd recommend contacting the seller.

Chris