Can't get USB Print Server to work with Windows 7

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neilcoburn
New member
Posts: 2
Joined: Fri Oct 08, 2010 1:15 pm
by neilcoburn » Fri Oct 08, 2010 1:30 pm
This one:

http://www.lindy.co.uk/usb-2-print-serv ... 42394.html

It appears to install OK and finds the printer (Canon MP610 which is listed as compatible). But when I try to print a test page it says 'spooling' and then says 'can't communicate with printer'

When I try to reserve it using the GUI it tries to connect but then reverts to the blue exclamation mark.

What should I try?

 

LINDY Gary
LINDY Staff
Posts: 43
Joined: Wed Mar 17, 2010 12:01 pm
by LINDY Gary » Fri Oct 08, 2010 4:15 pm
Dear Neil,

Thank you for your email.

Please can you install a new TCP/IP port into the printer setup or Port Settings for your printer.

Please click on the link below, scroll about half way down.

http://www.edimax.us/html/Faq/FAQ_PS_standardtcpip.htm

You use the same IP address as the print server and set the printing protocol from RAW to LPR and set a queue to 'lp'.

I hope this helps.

Best Regards

Gary Singh
Technical Support Engineer

LINDY UK | Tel: 01642 754040 | http://www.lindy.com

 

Anonymous
by Anonymous » Sun Oct 10, 2010 8:32 am
Thanks, Gary, it now prints ok. But I still get an annoying message 'cannot communicate with printer.... enable bidirectional support'. How can I fix this?

 

LINDY Gary
LINDY Staff
Posts: 43
Joined: Wed Mar 17, 2010 12:01 pm
by LINDY Gary » Mon Oct 11, 2010 12:04 pm
Dear Neil,

Have you tried un-ticking that box so that the error is not given ?

If you emulate the USB connection, hence use the software to 'connect' to the unit, the ink levels and printer status will work.

Best Regards

Gary Singh
Technical Support

 

neilcoburn
New member
Posts: 2
Joined: Fri Oct 08, 2010 1:15 pm
by neilcoburn » Fri Oct 22, 2010 2:12 pm
Hello again

I never quite cracked this, so I'd like to try again, but I've managed to lose the installation disk. Is there somewhere I can download the software from?

 

LINDY Shippers
LINDY Staff
Posts: 655
Joined: Wed Mar 17, 2010 1:32 pm
 
by LINDY Shippers » Mon Oct 25, 2010 12:45 pm
The Rally software can be found here http://www.lindy.co.uk/lindyshop/drivers/42890.zip

Best Regards

Chris
6 posts Page 1 of 1