Video Extender 32762 - problem

PS/2 - USB - LCD Consoles - Remote Management
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hrodrigues
New member
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Joined: Tue Mar 31, 2015 12:20 pm
by hrodrigues » Tue Mar 31, 2015 2:33 pm
Hello,

I have a video extender 32762 that worked fine for several years. Today stopped playing image, even with a monitor on the vga port.
If I turned off, and after a few minutes turned on, presents image for about 30 seconds and returns to be all black.

Any clues for what may be the anomaly? may be the power source?

thanks
LINDY Shippers
LINDY Staff
Posts: 655
Joined: Wed Mar 17, 2010 1:32 pm
 
by LINDY Shippers » Tue Mar 31, 2015 2:45 pm
Hi.

It would be difficult to tell without an inspection. If the item was under 2 years old we could take a look at it.

I've never seen one of these develop that particular fault.

Chris
hrodrigues
New member
Posts: 2
Joined: Tue Mar 31, 2015 12:20 pm
by hrodrigues » Tue Mar 31, 2015 3:04 pm
Hi Chris, thanks for the quick response.

Unfortunately is older than two years, will be worth testing with another power supply before sending for repair?
Is really a strange malfunction.
LINDY Shippers
LINDY Staff
Posts: 655
Joined: Wed Mar 17, 2010 1:32 pm
 
by LINDY Shippers » Tue Mar 31, 2015 3:16 pm
It certainly wouldn't hurt to try another PSU if you have one suitable.
4 posts Page 1 of 1