Page 1 of 1

Video Extender 32762 - problem

Posted: Tue Mar 31, 2015 2:33 pm
by hrodrigues
Hello,

I have a video extender 32762 that worked fine for several years. Today stopped playing image, even with a monitor on the vga port.
If I turned off, and after a few minutes turned on, presents image for about 30 seconds and returns to be all black.

Any clues for what may be the anomaly? may be the power source?

thanks

Re: Video Extender 32762 - problem

Posted: Tue Mar 31, 2015 2:45 pm
by LINDY Shippers
Hi.

It would be difficult to tell without an inspection. If the item was under 2 years old we could take a look at it.

I've never seen one of these develop that particular fault.

Chris

Re: Video Extender 32762 - problem

Posted: Tue Mar 31, 2015 3:04 pm
by hrodrigues
Hi Chris, thanks for the quick response.

Unfortunately is older than two years, will be worth testing with another power supply before sending for repair?
Is really a strange malfunction.

Re: Video Extender 32762 - problem

Posted: Tue Mar 31, 2015 3:16 pm
by LINDY Shippers
It certainly wouldn't hurt to try another PSU if you have one suitable.