KVM Extender Combo 300 USB issue

PS/2 - USB - LCD Consoles - Remote Management
4 posts Page 1 of 1
babertoldi
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Joined: Mon May 25, 2015 5:00 pm
by babertoldi » Mon May 25, 2015 5:07 pm
We bought 5 39378 KVM extender. We need to connect monitor, keyboard and mouse to a remote pc.
Video works fine but not keyboad, neither mouse works.
Furthermore keyboard looks not work at all, mouse at least seems to receive power.

We tried two different and and it's behavior is the same.

Any idea?

Thanks

Bruno
LINDY Shippers
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Joined: Wed Mar 17, 2010 1:32 pm
 
by LINDY Shippers » Tue May 26, 2015 9:30 am
Hi Bruno,

I'm afraid this isn't a product we stock in the UK, but we do have a similar item.

Are you using the 3x1 cable with the unit? If using a USB mouse and keyboard then you would need only USB cable part connected to the machine and not the PS2 connector.

Chris
babertoldi
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Joined: Mon May 25, 2015 5:00 pm
by babertoldi » Tue May 26, 2015 1:18 pm
Yes, we used 3x1 cable and no PS2 part has been used.

Bruno
LINDY Shippers
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Posts: 655
Joined: Wed Mar 17, 2010 1:32 pm
 
by LINDY Shippers » Tue May 26, 2015 1:46 pm
Which LED is lit on the receiver ?

To have two faulty would be very strange !
4 posts Page 1 of 1