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KVM Extender Combo 300 USB issue

Posted: Mon May 25, 2015 5:07 pm
by babertoldi
We bought 5 39378 KVM extender. We need to connect monitor, keyboard and mouse to a remote pc.
Video works fine but not keyboad, neither mouse works.
Furthermore keyboard looks not work at all, mouse at least seems to receive power.

We tried two different and and it's behavior is the same.

Any idea?

Thanks

Bruno

Re: KVM Extender Combo 300 USB issue

Posted: Tue May 26, 2015 9:30 am
by LINDY Shippers
Hi Bruno,

I'm afraid this isn't a product we stock in the UK, but we do have a similar item.

Are you using the 3x1 cable with the unit? If using a USB mouse and keyboard then you would need only USB cable part connected to the machine and not the PS2 connector.

Chris

Re: KVM Extender Combo 300 USB issue

Posted: Tue May 26, 2015 1:18 pm
by babertoldi
Yes, we used 3x1 cable and no PS2 part has been used.

Bruno

Re: KVM Extender Combo 300 USB issue

Posted: Tue May 26, 2015 1:46 pm
by LINDY Shippers
Which LED is lit on the receiver ?

To have two faulty would be very strange !