39636 KVM Over IP Access Module Appears Dead?

PS/2 - USB - LCD Consoles - Remote Management
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by bcg » Wed Apr 05, 2017 6:01 am
I have a 39636 KVM Over IP Access Module which I have recently installed into a 39631 KVM CAT-32 IP.

The switch has been in use for some time. The access module only bought new.

Installed as per instructions and no dice. Don't get a link light into the switch that its plugged into or on the back of the device itself. KVM still works fine.

Changed cables. Re-seated access module etc. Is there anything else I can try or some logs that are viewable to narrow it down?

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Joined: Thu Oct 30, 2014 1:10 pm
by LINDY Guy » Wed Apr 05, 2017 9:29 am
Hi bcg,

If you run the supplied software as shown on page 18 of the manual below, does it list a MAC Address and IP Address?


If this gives you an IP address, when entered into a browser does it take you to the IP Module login page? Please note the computer you do this from needs to be on the same IP range as the KVM.

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