25m Gold DVI-D Single Link

Anything that doesn't fit in the below or just general help
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zgeorge
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by zgeorge » Wed Jul 01, 2015 9:44 am
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Hi all,

I've purchased a 25m Gold DVI-D Single Link Super Long Distance Cable from your website.
The problem is i cannot establish a Connection between my PC and the monitor.
Do you have any hardware requirements for PC or Graphics Card so i can make this cable work ?
My PC is an Optiplex 9010 with an AMD Gaphics card and my screen is a dell p2210.

Thanks
LINDY Shippers
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by LINDY Shippers » Wed Jul 01, 2015 10:02 am
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Hi,

We have seen some rare cases where the graphics card will not provide a strong enough output signal to drive these cables. Do you have any other gfx card that you could try?

Do you get any signal even at the BIOS low resolution boot screens?

Chris
zgeorge
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by zgeorge » Wed Jul 01, 2015 2:22 pm
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I've checked same cable on 5 different graphics cards/PC's and still no signal.
No signal from low resolution boot screens either
LINDY Shippers
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by LINDY Shippers » Thu Jul 02, 2015 9:04 am
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I'd suggest a return, as it doesn't sound like it is working correctly in that setup.

Chris
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