Infra red extender 38105

VGA / HDMI over Cat5/6 - PS/2 / FireWire / USB Extenders
3 posts Page 1 of 1
Brooksie12
New member
Posts: 2
Joined: Wed Nov 01, 2017 2:39 pm
by Brooksie12 » Wed Nov 01, 2017 3:53 pm
Has anyone had any set up issues regarding the infra red extender? I can see there is a signal being transmitted between the receiver and emitter but that only occurs when I use the remote for the virgin box directly in front of the actual box. This is the box I want in another room away from the tv.
LINDY Guy
LINDY Staff
Posts: 150
Joined: Thu Oct 30, 2014 1:10 pm
by LINDY Guy » Wed Nov 01, 2017 4:34 pm
Hi Brooksie12,

Is the receiver sat directly in front of the virgin box, or are you using the supplied IR extension cables?

Sometimes if the position of the IR Receiver is not lined up perfectly with the IR on the box, it will not work so it may be worth trying to re-position it. We have had other customers use this product with virgin boxes previously so it's unlikely to be an incompatibility.

Guy
Brooksie12
New member
Posts: 2
Joined: Wed Nov 01, 2017 2:39 pm
by Brooksie12 » Wed Nov 01, 2017 7:19 pm
Hello Guy,

I will try that in the morning and hopefully this will resolve it. To be honest I have only had it in the one position so it sounds like this could be the problem.

Thanks for the reply, really appreciate it.

Cheers

Tom
3 posts Page 1 of 1