Connected Error UHD video wall controller

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supacrazy101
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Joined: Sun Oct 29, 2017 6:08 pm
by supacrazy101 » Sun Oct 29, 2017 6:14 pm
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Hi, I'm trying to use a 1x4 HDMI video wall controller to connect my sky box to 4 screens of the same make and model. I've tried using the lindy video wall software to set it up but when I click connect I get a little box saying 'connected error!. The unit is finding the mac address fine but I can't connect or get the IP address. The unit is connected to my laptop by an RJ45 cable and a USB-RS232 cable. How do I get it to work?
LINDY Guy
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Joined: Thu Oct 30, 2014 1:10 pm
by LINDY Guy » Mon Oct 30, 2017 9:38 am
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Hi Supacrazy101,

I believe we may have answered your enquiry via email already, if not please could you let us know what IP Address your PC currently has and what operating system is being used?

Guy
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