LINDY Technical Support Forum

[neilcoburn]

This one:

http://www.lindy.co.uk/usb-2-print-serv ... 42394.html

It appears to install OK and finds the printer (Canon MP610 which is listed as compatible). But when I try to print a test page it says 'spooling' and then says 'can't communicate with printer'

When I try to reserve it using the GUI it tries to connect but then reverts to the blue exclamation mark.

What should I try?

[LINDY Gary]

Dear Neil,

Thank you for your email.

Please can you install a new TCP/IP port into the printer setup or Port Settings for your printer.

Please click on the link below, scroll about half way down.

http://www.edimax.us/html/Faq/FAQ_PS_standardtcpip.htm

You use the same IP address as the print server and set the printing protocol from RAW to LPR and set a queue to 'lp'.

I hope this helps.

Best Regards

Gary Singh
Technical Support Engineer

LINDY UK | Tel: 01642 754040 | http://www.lindy.com

[Anonymous]

Thanks, Gary, it now prints ok. But I still get an annoying message 'cannot communicate with printer.... enable bidirectional support'. How can I fix this?

[LINDY Gary]

Dear Neil,

Have you tried un-ticking that box so that the error is not given ?

If you emulate the USB connection, hence use the software to 'connect' to the unit, the ink levels and printer status will work.

Best Regards

Gary Singh
Technical Support

[neilcoburn]

Hello again

I never quite cracked this, so I'd like to try again, but I've managed to lose the installation disk. Is there somewhere I can download the software from?

[LINDY Shippers]

The Rally software can be found here http://www.lindy.co.uk/lindyshop/drivers/42890.zip

Best Regards

Chris