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2 Port USB KM Switch Issue locking up between mac and pc

Posted: Thu May 01, 2014 3:58 pm
by karenc
Hello

I have recently purchased a:

2 Port USB KM Switch
Part No. 32165

I am using this between a Windows 7 pc and mac 10.9.2

For the first two days it seems fine but now every so often is locks sweeping access across from the Mac to the PC. However, a short while later it will then work again.

Have any else had this problem?

Thanks
Karen

Posted: Thu May 01, 2014 4:14 pm
by LINDY John
Hi Karen,

The product shouldn't be acting in this way, I would suggest rebooting both of your machines and if the problem persists then you may have to return it to us for testing. I seem to remember we recently tested this on both of these systems and found no issues.

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