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Bnx-60 quiet on Bluetooth only

Posted: Thu May 23, 2019 10:03 pm
by LbKnuckles
My boys bnx-60 are incredibly quiet on Bluetooth only after an attempt to replace the rechargeable battery.
I suspect the wires were reversed.

On the lead they work perfectly. Bluetooth still operates the play pause control, it's just the sound (less than 10% volume)
I'm loathed to bin them and would be great if repairable as they're out of warranty.
Any guidance would be fabulous so he can enjoy wireless again.
Cheers all

Re: Bnx-60 quiet on Bluetooth only

Posted: Fri May 24, 2019 8:57 am
by LINDY Guy
Hi,

I'm afraid we do not offer a repair service for these headphones, it sounds as though perhaps a wire is not connected properly or the volume control has been disturbed.

Sorry we cannot be of more help on this occasion.

Guy

Re: Bnx-60 quiet on Bluetooth only

Posted: Fri May 24, 2019 11:11 am
by LbKnuckles
No worries Guy.
Thank you :)