LINDY Technical Support Forum

arus · by **arus** » Thu Aug 05, 2010 1:50 pm Reply with quote

Hello all.

We are trying to install the 2 Port Serial card (Model Number: 51236) into an HP D530 running Windows NT 4.0 SP6.
The card is inserted.
I attempted to install the Windows NT drivers from the included and recieved the following message:
The Device was installed but could not be started. [Error: 0x0000045E]

After this we have tried each PCI port with no luck.

Anyone have any ideas??

by **LINDY Shippers** » Thu Aug 05, 2010 3:04 pm Reply with quote

Hello,

Have you tried the driver from our website? The windows 7 version is the newest and also has support for NT.

Best Regards

arus · by **arus** » Thu Aug 05, 2010 4:29 pm Reply with quote

Hello, thanks for the quick reply.
The Windows 7 driver download does not incluse an EXE file. Without one, is it possible to install the drivers in Windows NT?
If so, how?

Also, I downloaded the other drivers listed on the website, they they are the same as the ones on the CD....

Thanks
Simon

by **LINDY Shippers** » Thu Aug 05, 2010 4:38 pm Reply with quote

A common bug in NT was that it did not install drivers from the CD.

If you copy the drivers from the CD to a folder on the desktop, does it install ok?

Best Regards

arus · by **arus** » Thu Aug 05, 2010 5:25 pm Reply with quote

Hello,

I have tried copying them to the desktop, but I recieved the same error.

Thanks
Simon

arus · by **arus** » Mon Aug 09, 2010 3:40 pm Reply with quote

Hello, any more ideas?

I just grabbed another machine and installed Windows NT from scratch and updated to SP6. Plugged in the RIC card and installed the drivers, but got the same error.

I plugged the card into an XP build on the same machine and it detected.

Does this card Definetally work on NT?

by **LINDY Shippers** » Mon Aug 09, 2010 4:17 pm Reply with quote

Hi,

I do not know what else to suggest, I personally have not tested this on Windows NT, the drivers and the factory both claim it works with NT.

If you are unhappy with it, please fill in a returns form http://www.lindy.co.uk/shop/returnsMerchandise.do

Best Regards

arus · by **arus** » Mon Aug 09, 2010 4:30 pm Reply with quote

Hello,
As we bought the card from a reseller rather than the lindy shop, are we still eligable for a refund?

Thanks

by **LINDY Shippers** » Mon Aug 09, 2010 4:32 pm Reply with quote

I'm afraid that would be a question for them.

We are happy to take it back without any fee as long as its in original condition.

Best Regards

LINDY Technical Support Forum

2 Port Serial card - 51236 - PCI 2S

2 Port Serial card - 51236 - PCI 2S