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IPower Switch Classic 8 problem

Posted: Wed Dec 19, 2018 12:10 pm
by rfrich
I have bought 3 IPower Switch Classic 8 for use in a automatic test setup.
I have now had the same problem seen on two of the 3 and the third I have not started testing.

The problem I experience is that the LED and web interface will show that the one of the output is off but there will be 240V on the output.
This first happened on output C and then I tried to change to output D after less than 50 test run where I power on/off/on it show the same problem.

This happened on all the output except from output A and B.
After having the power plugged off and for a couple of days some of the output were back to normal - so I think this is due to bad relays?

Do anyone else have had that experience or know what to do about it.
We are looking on buying more but won't buy more Lindy's if this is the performance we will get. :(

Re: IPower Switch Classic 8 problem

Posted: Wed Dec 19, 2018 1:43 pm
by LINDY Guy
Hi,

This isn't something we have really seen before, however it sounds as though perhaps a relay has failed inside the unit.

Please could you email technical@lindy.co.uk with your details or fill in a returns form here:

http://www.lindy.co.uk/return-product-i374

Guy